In this compilation of 5 testimonials, previous clients relate their buying and selling experiences with The Matheson Team. From The Matheson Team’s friendly and competent staff to its creative online marketing strategies, clients are always impressed with The Matheson Team’s preparation, honesty and professionalism — these are just a few reasons why clients refer The Matheson Team to other clients buying or selling real estate in the Scottsdale area.
John Swanberg, who just closed a very challenging transaction with The Matheson Team’s founder, Don Matheson, discusses “how happy he was with [his] end result”.
Dana Danielson had her property on the market with another agent for 10 months before switching to The Matheson Team. She describes how her selling process with The Matheson Team was “night and day” from her previous agent, and how The Matheson Team stepped up to care for her property while she was on the other side of the county.
John and Leslie Mufich describe how they “couldn’t have asked for better service” than what they experienced with The Matheson team. They describe how they felt “taken care of” in terms of how The Matheson Team handled the security of the their property while they were out of state.
Dr. Joe Zajchowski, who has four children under the age of 5, just signed his closing statements. He describes the entire process working with Don Matheson as “fantastic” because Don was sensitive the needs of his family. Dr. Joe further goes on to say that “The Matheson Team’s professionalism is exceeded by none”.
Further Client Testimonials:
"Thanks for all that you did for us in this sale process that was above and beyond. You made everything easier and it's much appreciated."
"It is with great pleasure that I write on behalf of Don Matheson of RE/Max Fine Properties. Don and Jenny Matheson and their fine team exemplify the kind of people with whom anyone would wish to do business.
Don Matheson has served with distinction for several years as a member of the Board of Directors of the Scottsdale Area Chamber of Commerce, and in that time he has emerged as a true leader within our organization. He has met with great success professionally, the kind of success that often turns people inward and arrogant or turns them outward toward giving back to his community in thanks for the rewards of his hard work. Don has unfailingly turned outward - choosing to give back and help others as a part of his plan for personal and professional fulfillment.
What separates Don Matheson from many others in his field is his refined and overt set of ethics. All realtors are meant to be ethical, of course, but Don and his team consistently endeavor to exhibit the kind of ethical standards that one rarely sees in any area of the business world. Whether he is helping an individual in dire straits or working through a listing with an individual with unrealistic expectations, Don remains that hard-working, caring person determined to give the client his very best at all times.
If it sounds like I would recommend Don Matheson without reservation, then that would be an understatement. He and his team are the people I would turn to in good times or bad because truly good people who excel at what they do are indeed rare and wonderful to know!"
"I have executed three single family home real estate transactions with The Matheson Team over the past few years.
Don and Jenny Matheson, as well as their team, are very professional in everything they do. Their attention to detail is impeccable and they always communicated in a timely and efficient fashion. I was impressed by their innovative approach and the use of technology to enhance their services.
I have been doing private real estate transactions not only in the US but also abroad. What differentiates The Matheson Team's approach most is their outstanding after the sale service. I always felt that they were there for the entire family and make transitioning from one location to another so much easier. Don and Jenny Matheson offer great value from start to finish and beyond. Don even helped improving my golf game in the beautiful Valley of the Sun.
I highly recommend The Matheson Team to anyone looking for the "best in the business" to buy or sell their home. They truly have the customer's best interest at heart from the time you first meet them until the job is completed."
"Throughout a 23 year career with GE and 8 years with Intuit, my wife Marsha and I have been through multiple senior level management moves in many parts of the United States. Because of the jobs, we were always referred to “the best” local realtors and over that period we bought and sold over 9 properties prior to meeting Don and Jenny.
Without question, the team of Don and Jenny Matheson is the finest realtor we have ever dealt with in the 10 or so real estate transaction we’ve done with them in the last 10 years.
They have been excellent at all aspects of the real estate transaction… from deeply understanding our needs and budget, to efficiently screening potential properties, to developing a transaction strategy and negotiating, to property inspection, escrow and closing, to post sale service and support, they have been responsive and professional in every step along the way.
In additional to the real estate excellence, they made an extra effort to assimilate us and many of their other clients into the new environment in DC Ranch through events at their home and country club.
In addition to their excellence as realtors, they are great people. They have high integrity, great social skills, and through words and deeds demonstrate that they both care and take an interest in their clients.
I have referred Don several times to prospective clients looking for real estate in the North Scottsdale market and each and every one of them had the same experience that we did.
Any firm that recommended Don and Jenny to their clients would be doing their clients a big favor as they explore a real estate transaction in North Scottsdale."
"It is with great pleasure to realize that the day I called up Don to discuss our wish to sell our residence, it would be one of the smartest things I ever did...it cannot be said via this message how wonderful Nancy and I think all of The Matheson Team are but let this be a small attempt at such...
From the day we met, many of you were filled with hope for a hopeless situation, comforted by the confidence you all had in success that could be realized, always felt that we and our problems were important to any and all of you whenever we called, left a message or an email...
You hooked us up with your professional legal counterparts and again how fortuitous could that have been for us? Very!
The bottom line is the RESULT! We are out from under the water and feel good in our new rental also found by The Matheson Team.
Many thanks to you all! And we want you to know..."we will never be too busy to give you our referrals."
"While living in Arizona, Don assisted my family with selling two homes and purchasing a new home. We found Don to be extremely reliable and dedicated to his work. On two occasions, we had problems with a water leak while we were on vacation and Don took care of the problems thus allowing us to stay focused on our vacation. I would highly recommend Don."
"Don is the consummate professional. He's hard working and diligent. When you need someone to truly represent you in a real-estate negotiation, Don's the guy to depend on."
"Don has great knowledge of the residential real estate market in Scottsdale and outlining areas. He helped my parents to finally sell their home in an extremely difficult market. I might add he handled my aging parents with great care even though they were very trying at times. I would recommend Don to anyone anytime."
"I have known Don for over 10 years as a consumate real estate professional. He has treated me with true professionalism and elevated his profession well beyond the typical real estate agent. Don is a great example of what a client should hope to get in an agent. Don and his wife, Jenny, have handled every residential real estate transaction for me over the 10 years I have known them. Well Done!"
"In the 8 years that I have known Don, he has demonstrated the highest level of performance, character and humility. He is always looking for new ways to better serve his clients despite the fact that he is a top producer year after year. His innovative nature is not limited to just Don's business. As a husband, a friend, and leader in the community he continually surprises others with his thoughtful, caring attitude. Don has a unique spirit that is the cornerstone of his superior leadership. He is truly a great motivator which ultimately makes the people around him better. When you are a client of Don's you become a friend and when you are a friend of Don's it feels like family. Put simply, Don is tops in all categories."
"Don and his entire team have a natural bias toward understanding their customers' needs and delivering great results. I have referred people relocating to the area to The Matheson Team and the services have been tailored to the needs of individuals and their families. On a personal level, Don's and his team moved more quickly, thoroughly and reliably than any other Realtor we've ever worked with to transition our property - as we left the area, while we were gone and in our transition back. Thank you, Don!"
"I worked with The Matheson Team during my relocation to Arizona. They were extremely well-prepared, organized, patient and professional. The customer service, talent and assistance they provided were exceptional. They took the time to speak with me at length before I even made my first trip to Arizona, paying special attention to my requirements. They previewed everything before we arrived and weeded out anything undesirable, thus making our "house-hunting" trips very productive. It was wonderful being in the hands of such experts! I gladly recommend The Matheson Team to anyone looking for top-notch real estate professionals!"
"Melissa and I would like to take this opportunity to thank you so much for the excellent service you provided us in selling our home. This is the third home I have sold, and I cannot express what a pleasure this was compared to the prior sales.
With us being out of state, we obviously had some fears about how smooth the sale would go. With your assistance, however, everything was handled perfectly. From setting up all the repairs, keeping us informed about showings, taking charge on the casita mess, and the countless phone calls you answered from us (even while you were on vacation!), plus everything else you did for us, we truly thank you.
Unfortunately, these days, it is very hard to find people that do their jobs with commitment, passion and effort, so to find a person with these qualities was so refreshing for us. You and your team were exceptional and an absolute pleasure to work with."
"Carolyn and I would like to take this opportunity to thank you for your assistance in the sale of our home on North 125th Place in Scottsdale, Arizona.
When we initially decided to relocate back to California, we put our house on the market with another real estate firm. After five months on the market, multiple price drops, and an open house every other weekend, the property failed to sell.
Based on your successful track record and your experience selling properties within Sonoran Heights, we decided to put our house back on the market and list our property with you. It is a decision that we are glad we made; your follow through, professionalism, and a thorough understanding of our needs enabled us to sell our home in record time and at the right price.
The one thing we learned from this experience is that there are many Realtors out there; but there are only a few exceptional ones...You're in the latter category.
If you ever need a reference, please don't hesitate to call us. Thank you again for your assistance in selling our home."
"Now that Melodie and I have finalized our purchase of a unit at the Arizona Biltmore Hotel Villas Condominiums, I wanted to thank you and your team for the excellent and professional service we have received from you since day one.
I first contacted you in January after I saw your advertisement in one of the golf magazines. During our conversation, I told you of our attraction to the Arizona Biltmore community in Phoenix. In February, I was there and Jen Pedersen of your team showed me some condominiums in the Biltmore neighborhood which were of preliminary interest.
During my next visit in early March, Jen and I saw several units. Things were very tentative until early May when Melodie and I spent a weekend in the villa condominium in which we had a particular interest. An offer followed, and today we are the owners of that unit.
Throughout the process, Jen could not have been more professional and helpful. Over those months, Melodie and I were very uncertain as to what we would do, if anything, regarding purchasing a condominium at the Biltmore. Jen was always proactive and responsive in providing information, getting answers to our many questions, suggesting lenders and insurance agents to contact, continually offering to be of further assistance, and just overall doing a fantastic job. She always went the extra mile with spirit, charm and grace, and we very much appreciate it.
Jen was very ably assisted by Stewart Walowitz during the offer phase. Once the offer was ratified, Jessica Sandler took the lead on making sure all of the many details were pulled together. Jessica handled the process flawlessly.
Don, I have to date purchased four principal residences and sold three. I have also purchased and sold one vacation home. I have worked with many Realtors over the course of all those transactions, and I have never had one to go as smoothly and professionally as this one did.
You have quite a team there and I know you must be proud of them, and justifiably so. In the future, as I hear people mention they are considering purchasing real estate in the Valley, you can bet I will urge them to call Jen.
Thanks again for a job well done!"
Gordon and Melodie Thomas
"Well - you did it! You sold our home just as you said you would - quickly, at a good price, and professionally in each and every phase of the sale.
Your "close" on the sale was exceptional - by keeping everyone at the table until the deal was done saved everyone a lot of time and stress!
We especially appreciated the close contact you maintained with us from the inspection to the close of escrow, the time period in which anxiety always seems to escalate.
You ARE what other realtors only claim to be - a true professional!!
We would use you again - of course!
Should others use your service? Only if they want to sell their home!!"
"Don's knowledge of the Scottsdale market afforded a quick and satisfactory sale of the property. He also facilitated the inspection process and remedied some minor problems efficiently."
"Don & Jenny provided us with the necessary knowledge to allow us to make a thoughtful decision. As a result we felt very comfortable in recommending their services to friends. Ourselves and our friends have never been disappointed in their service and knowledge."
"Did a great job and [is] easy to work with. Would not hesitate to recommend."
"Don was excellent and went above and beyond the call of duty. I bought my place sight unseen and he helped me with all the little details. I would recommend him in heartbeat!"
"Don did a great job for us when we were unable to sell the house using our original agent. We were pleased with the results and hired him again several years later when we sold our 2ND house.
Strongly recommend him to people that want to buy/sell a house."
"Don's local market knowledge was invaluable when we purchased our home in Scottsdale. He guided us through the process making this purchase one of the easiest real estate transactions we have ever done. I would highly recommend Don and his team!"
"Fully satisfied with our dealings with Don Matheson and would recommend him to others."
"I have sold two houses with Don. Don's expertise in the North Scottsdale market was key to selling our first house in a down market to a difficult buyer. Don successfully managed the relationship and pitched in at the eleventh hour when a final inspection threatened to derail the transaction.
Don's support staff is extremely responsive. They are professionals who have been with him for years, a testament to the fact that he treats his staff as well as he treats his customers.
Don's negotiation skills are exceptional. After I moved away from Arizona, I used the techniques I learned from him and successfully closed on a house that my new Realtor had nearly given up on.
I highly recommend Don. He did an amazing job for my family and I."
"My employer used RE/MAX Fine Properties to help us relocate to Arizona. It was my first job relocation and Don's team (especially our agent Elizabeth Whitman) made that experience a great one. Helped us find our terrific home (job #1) and made the purchase process so smooth. We liked Elizabeth so much we asked her to handle our home sale when I relocated again."
"Don and Jenny are by far the best agents in all of Arizona. They are the most professional, give the greatest advice, and are the most knowledgeable agents I have ever met. They always follow through and are always honest. I would highly recommend them to anyone who deals with real estate in the Maricopa County area!"
"Knows the North Scottsdale market better than anyone.
His support team is very very good."
"This is the second time we've used Don to assist us in buying a home. The first time was when we moved to AZ and he helped us find property and a wonderful builder to build us our custom home. Without Don's expertise, I doubt the entire process would've gone as smoothly as it did. When we decided to sell our home, Don was the listing agent. Again, we were truly impressed with his professionalism and responsiveness to our needs. We sold our home during the time when large homes sat on the market for many, many months. Our house sold in nine months and we have Don and his team to thank. After selling that house, we purchased another home, again using Don and his team. Everything went smoothly and we were just as pleased with the outcome as we were the first time we used Don. When we decide to sell this house, Don will be the agent we call."
"Don & Jenny went far beyond our expectations of a realtor's duties. With their extensive knowledge, they pointed out both the positives and negatives of each property we looked at prior to choosing our home. They were always steering us in the right direction to get the best value. After the purchase they were very resourceful with trades to recommend. We have purchased two homes and sold one home with the help of Don and Jenny and it was a very pleasurable experience working with them each time. Their professionalism is exemplary."
"The best marketing capabilities of any real estate agency I have ever worked with."
"Don was very accessible and open. Our communication was excellent, he kept me informed at all times. He went to great lengths to ensure that my property was in saleable condition. Don demonstrated initiative and experience in getting to a most satisfactory outcome. I would have no hesitation in recommending Don to others."
"My experience with Don and his staff was excellent. They went above and beyond to help us in our new home purchase."
"We first met Don Matheson when we were selling a home and he was representing the buyer. We were so impressed with Don and his team that we used them to find a rental home, sell our next home and ultimately, purchase a new home! Since we have been on all sides of using the team, I can tell you that they are top notch in every aspect. They were always available to take phone calls, took us on endless showings to find the "perfect" home, and were so respectful to our privacy when we were showing our home. I would (and do!) recommend The Matheson Team to everyone!!"
"I have bought and sold many homes. Don is without a doubt the best realtor I have ever worked with."
"We used Don to not only purchase my home but also my son's home in Glendale. Very easy to work with and very professional."
"Don and his staff helped us buy a house in 2000. Then sell that house and buy our new one in 2011. He was great to work with and we would go back to him again. We also highly recommend him to everyone. A true professional."
"Don Matheson is the consummate real estate professional. His team is also top notch. Every aspect of our transaction went smoothly and we are very happy with the home we purchased."
"Don and is team were exceptional in helping us with our sale and in moving us into our new home.
Their knowledge, integrity, and professionalism were, in my mind, exceptional.
I give them my highest respect."
"Prompt response to my initial phone call. He has a team that works for him and he put me in touch with one of his team members. I cannot say enough about how professionally our home transaction was handled, from the home search to the closing and even followup afterwards. Highly recommend!"
"Don and his team are excellent in the real estate profession. His team has been so patient and extremely helpful in buying my first home. I will not hesitate to have Don and his team in my future when it is time to sell and buy again. Thank you Matheson Team!"
"Best realtor I ever dealt with. Honest, efficient and gets the job done. Looks out for your interests."
"Don Matheson is the best realtor I have ever engaged to both buy and sell a home. He is a good listener, responsive and very professional. I will use him again when I decide to move."
"Don and his staff were extremely helpful, professional and responsive with this transaction, especially since I was out of the state for most of the process. He sold my property in 3 days at full price."
"I highly recommend working with Don and his team! We have used his services multiple times, including when we moved from out-of-State to Arizona. Don makes you feel like you are the only customer he works for, while he ranks very high year-after-year compared to any other realtor in Arizona. Real estate is his passion, which resulted in recommendations we received from him that were spot-on! For our next move we will use him again. Without a doubt!"
"Don and Jenny Matheson are the only realtors that we have ever worked with and the only team that we will ever work with going forward. They are thorough, exceedingly friendly, are your advocate and are not shy about sharing their opinions which is an asset. They are, in a word, awesome."
"The best real estate agent I have worked with in the last 25 years."
Owner - President
"The Matheson Team led by Don [is] without a doubt the best real estate team I have ever experienced. Don's knowledge and experience and passion for what he does are second to none. Don is one of the most sincere people I have ever met.
I have recommended Don to several of my friends who were looking for real estate services, and they all have thanked me immensely. One of my friends referred to the Team as "the WOW factor" of real estate!!
There is a reason Don and his Team our consistently ranked in the top echelon of realtors locally and nationwide....nothing but Top Notch."
"The Mathesons are very professional and honest. They go above and beyond to work for their clients."
"Liz, from the Matheson Team, was incredibly helpful and knowledgeable throughout our entire buying process. She was great to work with, and I would highly recommend her and the Matheson team."
"Don and his agency were very responsive to my needs and questions when buying the home."
"Don and Stewart helped us buy 2 homes and sell 1 in 2 years. We were extremely happy with them.They are very knowledgable about the Scottsdale market.That gave my wife and I a lot of confidence.They are both tireless workers and are always reachable.
I have no problem recommending them."
"[Don] was extremely helpful and responsive. He made sure we found the home we were looking for and then assisted us until the closing and continued to help after we moved in."
"Don and his team are very knowledgeable and provide excellent advice to any buyer."
"Don was so personable we became family friends."
"No problem in granting Don (and co-realtor wife, Jenny) the highest ratings in all categories. Provided extraordinary service in sheperding us around to visit dozens of prospects all the while giving us their knowledgeable perspective. When our eventual buy came up (just after we had returned home!) they emailed us extensive pictures so we could make the choice on the spot and eventually conclude the deal. Lovely people to boot!"
"Don was very helpful during a stressful move from out of state. We had five days to find a place and make an offer so [we] needed a large portion of his time and attention which he cheerfully gave. He advice and relaxed manner greatly lessened the stress we brought to the process. I would recommend Don and his team to anyone, and especially to buyers from out of state."
"Don's team was courteous, patient with excellent local knowledge. I would use them again and certainly would recommend them."
"Don's agent, Stewart Walowitz, was actually the agent we worked with, but Don's office was fantastic in the service we received. Stewart actually helped us find our home after we had returned to Washington state. We would definitely recommend Don's company - and Stewart."
"Don's agent Liz was actually the agent we worked with in the end but Don & Jenny were fantastic and available along the way.
His team was courteous, patient and available whenever we flew into Scottsdale from Calgary - mostly last minute.
We would highly recommend Liz and the Matheson team!!"
"Don and his team are true professionals in every sense of the word."
"I worked with Jenny Matheson to buy a home in North Scottsdale, my first in the area. Jenny and the Matheson Team are consummate professionals. They were extremely patient in educating us on the area and showing us different homes as we refined our "want" list. From the discovery process to offer and closing their high level of service and commitment is unwavering. I recommend them highly."
"Don is very knowlegdeable about the area and real estate in general. I would highly recommend him and his team who helped to sell my home within 30 days."
"Don and his team are very knowledgeable about the market for properties in the areas they cover. He and his team were very professional in guiding us to the type of home I was looking for and led us during the negotiation phase. I would be happy to recommend him and his firm to anyone seeking to buy or sell a home or business."
"Don is committed to community and his passion is reflected in the way he does business - with enthusiasm and integrity!"